5/30/2023 0 Comments The quiet patient![]() ![]() Quiet scores improved on both units after 11 months. The team instituted nighttime and afternoon QT supported by rounding and scripting, dimming lights, lowering staff voices, offering a sleep menu at night, and replacing noisy wheels. Two medical units with consistently low Hospital Consumer Assessment of Health Care Providers and Systems (HCAHPS) "always quiet" scores were chosen for this study.Ī multidisciplinary team used Lean methods and the Model for Improvement to test interventions for quiet time (QT) and used HCAHPS "always quiet" scores as the primary outcome measure. Such efforts have typically been the primary responsibility of the nursing staff. Improving quiet in the hospital for designated hours improves patient satisfaction. ![]() A quiet environment promotes rest and healing but is often challenging to provide in a busy acute care setting. ![]()
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